Sales Policy – Shieldinsurance

Effective Date: November 29, 2024

At Shield Insurance, we are dedicated to providing our customers with the highest quality products and services. This Sales Policy outlines the terms and conditions governing the sale of all products and services available through our website, shieldinsurance.click. By purchasing from us, you agree to comply with the policies detailed below.

Product Availability

We strive to ensure that all products listed on our website are available and accurately described. However, due to fluctuating inventory levels, some items may become temporarily out of stock or unavailable. In the event that a product you have ordered is not available:

  • We will promptly notify you via email or phone.
  • We will offer you alternative products of similar value or a full refund for the unavailable product.
  • In cases of significant order changes, we will give you the option to cancel your order if you prefer.

We make every effort to maintain up-to-date inventory records, but in rare cases, there may be discrepancies. If this occurs, we will work with you to find a satisfactory resolution.

Pricing and Payment

All prices listed on shieldinsurance.click are in U.S. dollars and include applicable taxes. We reserve the right to adjust pricing and promotional discounts at our discretion. Prices are subject to change without notice. However, the price at the time of your order will be honored, and you will not be charged a higher amount than what was listed when you made your purchase.

  • Payment Methods:
    We accept various secure payment methods, including:

    • Credit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure online payment methods
  • Payment Timing:
    Payment is required at the time of purchase. Once your payment is successfully processed, you will receive an order confirmation email. If there are any issues processing your payment, we will contact you to resolve them promptly.

Shipping and Delivery

We are pleased to offer shipping to most locations within the United States. The following guidelines apply to our shipping process:

  • Shipping Fees:
    Shipping fees will be calculated during checkout based on your delivery address. These fees will be clearly displayed before you complete your order. Shipping costs are subject to change depending on the size and weight of the items, as well as your location.

  • Delivery Times:
    Delivery times depend on the shipping method you select at checkout. We offer several shipping options to suit your needs, including standard, expedited, and priority shipping. Please refer to the shipping section during checkout for estimated delivery times. While we strive to meet these delivery windows, please note that unforeseen circumstances such as weather conditions or carrier delays may affect the delivery time.

  • Tracking:
    Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress and estimated delivery date.

Order Confirmation

Once you place an order, you will receive an order confirmation email that includes the details of your purchase, including the items ordered, payment method, shipping address, and expected delivery date. This email serves as a receipt and proof of purchase.

  • Order Modifications:
    If you need to make any changes to your order (such as updating the shipping address or modifying your order contents), please contact us as soon as possible. If your order has already been processed for shipment, we may not be able to make changes. We will do our best to accommodate your request.

  • Order Issues:
    If there are any issues with your order (e.g., missing items or discrepancies in the order details), we will contact you immediately to resolve the matter. If you notice any issues with your order upon receipt, please reach out to us within 7 days to report any discrepancies.

Contact Us

For any questions, concerns, or inquiries regarding your order, please feel free to contact our customer service team:

Thank you for choosing Shield Insurance. We look forward to serving you and providing you with exceptional products and services.